Dedicated Portal Program (DPP)

Reimbursement Specialist Services

Our Dedicated Portal Program (DPP) assigns a Reimbursement Specialist devoted to meeting the unique needs of the medical office and their patients.  Our Reimbursement Specialists are experts in the navigation of public and private insurance plans and compassionate programs, and have the knowledge and experience to overcome hurdles (such as special authorization requests).  We efficiently coordinate benefits to ensure that patients receive the treatments they need.  We also assist office personnel to complete any third-party and patient support program forms.

To further help with minimizing the office’s administrative burden, we place appointment reminder calls to patients on their behalf.

The office has after hours access to their assigned Reimbursement Specialist, who is available around the clock. 

Reimbursement Specialists can be contacted directly at any time, offering unlimited access to our services.